Operations Management: A Bottom-Line Solution
By Miriam Lieber Meet the Expert: Miriam Lieber is president of Lieber Consulting LLC, a national consulting firm specializing in revenue cycle management for HME providers. With decades of experience, …
Blogs
Maximize DME Resupply Profits: How to Build a Program That Drives Revenue
A well-executed resupply program can generate consistent, recurring revenue and increase profit margins for DME providers, but reaching that point takes more than good intentions. It requires strategy, efficiency, and …
CMS Proposed Rule Could Slash Reimbursement and Limit Contracts—Here’s What to Know
A newly released CMS proposed rule could significantly reduce DMEPOS reimbursement rates and limit the number of Medicare contracts available—changes that would be especially harmful to small providers. The DME …
What the HIPAA NPRM Means for DME Providers—and How to Prepare Now
The Department of Health and Human Services has issued a Notice of Proposed Rulemaking (NPRM) that signals significant changes to the HIPAA Security Rule, and DME providers should take note. …
How AI and Automation are Transforming the Future of Patient Communication
AI and automation are revolutionizing how DME providers communicate with patients. From instant responses to AI-assisted email drafts, these tools promise faster communication, more empathetic messaging, and highly personalized interactions …
Medicare Issues Final Decision on RAD and HMV Coverage for COPD
CMS has released a final National Coverage Determination (NCD) that expands and clarifies coverage for certain respiratory devices used in the treatment of chronic respiratory failure due to chronic obstructive …
6 Metrics Every Billing Manager Should Track—And How DME Software Companies Can Help
In 2025, data-driven decision-making, one of the components of AI solutions, is no longer a luxury; it’s a necessity, especially in DME billing. However, the process of collecting key information …
Common Challenges in DME Data Migration and How to Overcome Them
Many DME providers hesitate to switch to a new billing platform out of fear that their revenue stream will be disrupted. We get it: DME data migration is the most …